VM Watches' commitment to customer service is an indispensable element of its activities. This includes our pledge to service, repair, or restore any timepiece regardless of its age. We want to provide service at the highest possible level. This ambition is one of the fundamental criteria of the VM Watches Seal.
Our commitment is also expressed by the care with which we select the most talented specialists. As a multi family-owned enterprise, we strive to make them full-fledged members of our company as regards its values, it heritage, and of course its future. Every professional who cares for a watch must duly respect the product, its history, and its owner. We consider each watch to be as unique as its owner. You have the assurance that you watch always benefits from the care and attention it needs to preserve its value and integrity across generations.
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